Mendeley word 2016 plugin for mac cannot see

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Alternatively, click the Go to Mendeley button, select the document, and click the Cite button that is now on the toolbar.Click OK to insert the citation(s) in your document. After searching for the first reference you can search for more if you need to cite multiple documents in the same place. A box pops up with an option to search for a reference.Place the cursor where you want to insert the citation.